Field Service Engineer – Physiotherapy & Rehabilitation Line

We are seeking a proactive and detail-oriented Field Service Engineer to join our Technical Support & Service team. The ideal candidate will be responsible for providing high-quality installation, preventive maintenance, troubleshooting, and repair services for our range of medical equipment, with a strong focus on advanced physiotherapy and rehabilitation technologies.

If you have 1–3 years of hands-on technical service experience in biomedical equipment and a commitment to customer satisfaction, we encourage you to apply.

Key Responsibilities

• Field Installation & Commissioning: Perform on-site installation, setup, and calibration of advanced physiotherapy devices at client sites (hospitals, clinics, and rehabilitation centers).
• Maintenance & Repair: Execute routine preventive maintenance, performance checks, safety inspections, and corrective maintenance on specialized rehabilitation equipment.
• Troubleshooting: Diagnose complex electronic, mechanical, and technical issues promptly to ensure minimal equipment downtime.
• Client Training & Support: Conduct technical end-user training and safety orientation for medical staff, nurses, and physical therapists on proper equipment operation and basic upkeep.
• Service Documentation: Timely log field service reports, work orders, maintenance schedules, and spare parts requests using our internal management tools/ERP system.
• Customer Care: Build and maintain strong professional relationships with healthcare providers and clinical end-users by delivering reliable and efficient technical support.

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What We Offer

• Opportunity to work with industry-leading global medical technology brands.
• Continuous professional development and technical training.
• Collaborative and supportive engineering work environment.
• Competitive salary package with incentive opportunities.

• Education: Bachelor’s Degree in Biomedical Engineering, Medical Electronics, or a related engineering field.
• Experience: 1 to 3 years of hands-on experience in field service and maintenance of medical equipment.
• Specialized Expertise: Direct experience servicing physiotherapy and rehabilitation lines is highly preferred, including:
  • High-Power Laser Therapy
  • TECAR Therapy / Targeted Radiofrequency
  • Shockwave Therapy (ESWT)
  • Biofeedback & Biostimulation Systems
  • Transcranial Magnetic Stimulation (TMS)
  • Pelvic Floor Rehabilitation Devices
• Technical Skills: Strong proficiency in schematic diagram reading, electronic troubleshooting, fault analysis, and diagnostic tool utilization.
• Soft Skills: Excellent problem-solving abilities, strong communication skills, and a customer-focused attitude.
• Mobility: Willingness to travel to client sites within the region as needed.